Customer Service

We care for your customers

Especially due to the e-commerce with decreasing prices for the offered goods and a hard competition, the customer service becomes more and more important. Only active and good customer support ensures the chance to set apart from competitors.  

 

This is what we are specialized in. We make sure that your customers remain and do not Change to one of your competitors, even if he could get the goods a bit cheaper there. But how do we do that?

 

Reachability and professional competence are the main keys for us. The customer should be able to contact us with his favourite medium. We make sure that they can reach us by mail, via fax, by phone, by post or via social media. Short reaction times and high-quality customer service are our self-expectations.

 

Of course we also support you in minor administrative tasks like pure order intaking by phone or recording of every kind of online registration.

 

Tell us your demands and we will see how far we are able to meet your requirements!



Customer Service

We support your customers like they were ours! Our competent and friendly team takes care that your clients are always satisfied!

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Stocking

There is not enough place for all your goods anymore? We are pleased to support you! Our logistics staff takes care of the correct storage of your products.

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Dispatch

Our Team packs your goods and prepares the cost-effective delivery straight to your customers. Fast delivery and careful packaging guaranteed!

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