Customer Service
We care for your customers
Especially due to the e-commerce with decreasing prices of the offered goods and a fierce competition, the customer service becomes more and more important. Only active and good customer support ensures the chance to set us apart from competitors.
This is what we are specialized in. We make sure that your customers remain and do not move to one of your competitors, even if they could get the goods a bit cheaper there. But how do we manage that?
Reachability and professional competence are the main keys for us. The customer should be able to contact us with his favourite medium. We will make sure that they can reach us through email, via fax, over the phone, by post or from social media. Short reaction time and customer service with great quality are our self-expectations.
Of course we will also support you in minor administrative tasks like pure order intaking by phone or recording of every kind of online registration.
Tell us your demands and we will figure out how far we are able to meet your requirements!
Customer Service
We will support your customers like they were ours! Our competent and friendly team takes care that your clients are always satisfied!
Stocking
There is not enough space for all your goods anymore? We are pleased to support you! Our logistics staff takes care of the correct storage of your products.
Dispatch
Our Team packs your goods and prepares the cost-effective delivery straight to your customers. Fast delivery and careful packaging guaranteed!